FLAGSHIP LAND WORKS

Professional Landscaping Services

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Terms of Service

Last Updated: December 2, 2024

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and FLAGSHIP LAND WORKS, LLC ("Company," "we," "our," or "us") concerning your access to and use of our website flagshipworx.com (the "Site") and our landscaping services.

By accessing or using our Site and services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Site or services.

2. Services Description

FLAGSHIP LAND WORKS, LLC provides professional landscaping services, including but not limited to:

  • Lawn maintenance and care
  • Garden design and installation
  • Landscape maintenance
  • Hardscaping services
  • Seasonal cleanup
  • Irrigation system installation and maintenance

All services are subject to availability and may vary based on location, season, and specific project requirements.

3. Service Agreements and Quotes

3.1 Quotes and Estimates

All quotes and estimates provided are valid for 30 days from the date of issuance unless otherwise specified. Quotes are based on the information provided at the time of assessment and may be subject to change if conditions differ from initial expectations.

3.2 Service Contracts

Upon acceptance of a quote, a formal service agreement will be executed. Services will not commence until a signed agreement and any required deposit have been received.

3.3 Changes to Scope

Any changes to the agreed-upon scope of work must be approved in writing by both parties and may result in additional charges.

4. Payment Terms

4.1 Pricing

All prices are quoted in U.S. Dollars (USD) and are subject to applicable taxes. We reserve the right to change our pricing at any time, but changes will not affect existing service agreements.

4.2 Payment Methods

We accept payment via cash, check, credit card, and electronic payment methods. Payment terms will be specified in individual service agreements.

4.3 Deposits and Payment Schedule

Certain projects may require a deposit before work commences. The deposit amount and payment schedule will be specified in the service agreement. Final payment is typically due upon completion of work unless otherwise agreed.

4.4 Late Payments

Late payments may be subject to a service charge of 1.5% per month (or the maximum rate permitted by law, whichever is less) on the outstanding balance.

5. Cancellation and Refund Policy

5.1 Client Cancellation

Clients may cancel services with at least 48 hours notice without penalty. Cancellations made with less than 48 hours notice may be subject to a cancellation fee of up to 50% of the scheduled service cost.

5.2 Company Cancellation

We reserve the right to cancel or reschedule services due to weather conditions, equipment failure, or other circumstances beyond our control. In such cases, we will provide prompt notice and reschedule at the earliest opportunity.

5.3 Refunds

Refunds for prepaid services will be provided on a pro-rata basis for any uncompleted work, minus any applicable cancellation fees. Deposits for project-based work may be non-refundable if materials have been ordered or work has commenced.

6. Client Responsibilities

As a client, you agree to:

  • Provide accurate information about your property and service requirements
  • Ensure access to the property on scheduled service dates
  • Secure pets and ensure a safe working environment
  • Notify us of any underground utilities, irrigation systems, or other hazards
  • Obtain any necessary permits or approvals for work to be performed
  • Make timely payments according to the agreed schedule

7. Warranty and Guarantees

7.1 Workmanship Guarantee

We guarantee the quality of our workmanship. If you are dissatisfied with any aspect of our work, please notify us within 7 days, and we will make reasonable efforts to address the issue.

7.2 Plant Warranty

Plants installed by our company are warranted for 30 days from installation, provided that the client follows our care instructions. This warranty does not cover damage from extreme weather, pests, disease, or improper care.

7.3 Limitations

We do not guarantee results affected by factors beyond our control, including but not limited to weather, soil conditions, water availability, pests, or actions by third parties.

8. Limitation of Liability

To the maximum extent permitted by law, FLAGSHIP LAND WORKS, LLC shall not be liable for:

  • Indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, or business opportunities
  • Damage to underground utilities not properly marked
  • Damage caused by severe weather or acts of nature
  • Any damages exceeding the amount paid for the specific service in question

9. Insurance and Indemnification

FLAGSHIP LAND WORKS, LLC maintains appropriate liability insurance. However, clients agree to indemnify and hold harmless the Company from any claims, damages, or expenses arising from:

  • Inaccurate information provided by the client
  • Client's failure to disclose known hazards
  • Unauthorized access to the property by third parties
  • Client's violation of these Terms

10. Intellectual Property

All content on this Site, including text, graphics, logos, images, and software, is the property of FLAGSHIP LAND WORKS, LLC and is protected by U.S. and international copyright laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.

11. Website Use

11.1 Acceptable Use

You agree to use our Site only for lawful purposes and in a manner that does not infringe the rights of or restrict the use of this Site by any third party.

11.2 Prohibited Activities

You may not:

  • Use the Site in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to any part of the Site
  • Interfere with or disrupt the Site or servers
  • Transmit viruses, malware, or other harmful code
  • Collect or harvest information from the Site using automated means

12. Privacy

Your use of our Site and services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your information.

13. Dispute Resolution

13.1 Informal Resolution

In the event of any dispute, we encourage you to contact us first to seek an informal resolution.

13.2 Arbitration

Any dispute that cannot be resolved informally shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in Barnstable County, Massachusetts.

13.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

16. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of our Site or services after any modifications constitutes acceptance of the modified Terms.

17. Termination

We reserve the right to terminate or suspend your access to our Site and services immediately, without prior notice or liability, for any reason, including breach of these Terms.

18. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and FLAGSHIP LAND WORKS, LLC regarding the use of our Site and services.

19. Contact Information

If you have any questions about these Terms, please contact us:

FLAGSHIP LAND WORKS, LLC

📍 Address: 9 Skippers Drive, Harwich, MA 02645

📞 Phone: +1 (206) 308-6019

📧 Email: admin@flagshipworx.com

20. Acknowledgment

By using our Site and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

FLAGSHIP LAND WORKS, LLC

Professional landscaping services serving Cape Cod and surrounding areas.

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  • 📍 9 Skippers Drive
    Harwich, MA 02645
  • 📞 +1 (206) 308-6019
  • 📧 admin@flagshipworx.com

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