FLAGSHIP LAND WORKS

Professional Landscaping Services

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Privacy Policy

Last Updated: December 2, 2024

1. Introduction

FLAGSHIP LAND WORKS, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website flagshipworx.com (the "Site") or use our services.

Please read this Privacy Policy carefully. By using our Site or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

  • Fill out a contact form or request a quote
  • Subscribe to our newsletter or communications
  • Contact us via phone, email, or other means
  • Engage our landscaping services

This information may include:

  • Name and contact information (email address, phone number, mailing address)
  • Property information and service preferences
  • Payment information (processed through secure third-party payment processors)
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device, including:

  • IP address and geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Device identifiers

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. For more information, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our landscaping services
  • Process and fulfill your service requests and quotes
  • Communicate with you about your service requests, appointments, and projects
  • Send you marketing communications (with your consent)
  • Respond to your inquiries and provide customer support
  • Analyze and improve our Site and services
  • Detect, prevent, and address technical issues or fraudulent activity
  • Comply with legal obligations and protect our legal rights

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Email service providers
  • Payment processors
  • Website hosting and analytics providers
  • Customer relationship management (CRM) systems

These service providers are obligated to protect your information and only use it for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government regulations).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Site of any change in ownership or use of your personal information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS technology
  • Secure storage of personal data
  • Regular security assessments and updates
  • Limited access to personal information by authorized personnel only

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 Access and Correction

You have the right to request access to and correction of your personal information that we hold.

6.2 Deletion

You have the right to request deletion of your personal information, subject to certain legal exceptions.

6.3 Opt-Out

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

6.4 Data Portability

You have the right to request a copy of your personal information in a structured, commonly used format.

6.5 California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, and the right to request deletion of your information.

7. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

8. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our Site and services, you consent to the transfer of your information to the United States and other jurisdictions.

11. Do Not Track Signals

Some web browsers have a "Do Not Track" feature that signals to websites you visit that you do not want to have your online activity tracked. Our Site does not currently respond to Do Not Track signals.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

FLAGSHIP LAND WORKS, LLC

📍 Address: 9 Skippers Drive, Harwich, MA 02645

📞 Phone: +1 (206) 308-6019

📧 Email: admin@flagshipworx.com

13. Consent

By using our Site and services, you consent to our Privacy Policy and agree to its terms.

FLAGSHIP LAND WORKS, LLC

Professional landscaping services serving Cape Cod and surrounding areas.

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  • 📍 9 Skippers Drive
    Harwich, MA 02645
  • 📞 +1 (206) 308-6019
  • 📧 admin@flagshipworx.com

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